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Service & Support
For over 50 years, Spacelabs Healthcare has been trusted by clinicians and technicians for quality products, and excellent support and service when needed. Our Customer First philosophy reflects our commitment to superior care for you and your patients.
Contact Service & Support
In the United States: 1(800) 522-7025
For areas outside the United States, please contact your regional office
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Spacelabs Certified Technical Training
Spacelabs Healthcare has designed our Certified Technical Training courses to be flexible and of maximum use to you. By structuring our training this way, we provide each of our Field Service Engineers with the appropriate level of training to meet your service needs and more importantly this also enables us to train your staff to provide the precise level of in-house service that you require. Each Spacelabs Certified Technical Training course will comprise three key categories:
Level 1 - Product Operation
Identifying and rectifying user error and accessory/consumable failures
Level 2 - Preventative Maintenance
Meeting routine maintenance requirements
Level 3 - Corrective Maintenance
Identifying and rectifying product failures
2011 Training Schedule in PDF Format Download (1.6 MB)
Course Prerequisites
Ultraview/Ultraview SL
Products covered: UV Enhanced 1700, SL2200/2400/2600/2700/2800/2900/3800/3900
| Level 1 |
None |
| Level 2 |
Ultraview Level 1 |
| Level 3 |
Ultraview Levels 1, 2 and recognized electronics qualification |
Telemetry
Products covered:
All Telemetry Products
| Level 1 |
None |
| Level 2 |
Telemetry Level 1, Ultraview Levels 1 and 2 |
| Level 3 |
Telemetry Levels 1, 2 and Ultraview Levels 1, 2 and 3 and recognized electronics qualification |
Sirius Anesthesia
Products covered: Sirius Anesthesia Machine and 700/900 Series Ventilators
| Level 1 |
None |
| Level 2 |
Sirius Anesthesia Level 1 |
| Level 3 |
Sirius Anesthesia Levels 1, 2 and recognized electronics qualification |
Intesys Clinical Suite G2
Products covered: All Intesys Clinical Suite G2 Products
| Level 1 |
None |
| Level 2 |
ICS G2 Level 1, Windows Admin or MCP and networking essentials |
| Level 3 |
ICS G2 Levels 1 and 2, Windows Admin or MCP and networking essentials |
2011 Training Schedule
| Date |
Course |
Class Size |
Location |
| Jan 11-12 |
Sirius Anesthesia Service Levels 1 and 2 |
4 |
Issaquah, WA |
| Jan 13-14 |
Sirius Anesthesia Service Level 3 |
4 |
Issaquah, WA |
| Jan 24-28 |
Ultraview Levels 1 and 2 |
14 |
Dallas, TX |
| Jan 24-28 |
Ultraview Levels 1 and 2 |
14 |
Issaquah, WA |
| Jan 31-Feb 4 |
Ultraview Level 3 |
14 |
Dallas, TX |
| Jan 31-Feb 4 |
Ultraview Level 3 |
14 |
Issaquah, WA |
| Jan 31-Feb 4 |
Intesys Clinical Suite G2 Levels 1 and 2 |
6 |
Tampa/Orlando, FL |
| Feb 7-11 |
Intesys Clinical Suite G2 Level 3 |
6 |
Tampa/Orlando, FL |
| Mar 8-9 |
Sirius Anesthesia Service Levels 1 and 2 |
4 |
Issaquah, WA |
| Mar 10-11 |
Sirius Anesthesia Service Level 3 |
4 |
Issaquah, WA |
| Mar 21-22 |
Telemetry Levels 1 and 2 |
14 |
Issaquah, WA |
| Mar 21-25 |
Intesys Clinical Suite G2 Levels 1 and 2 |
8 |
Issaquah, WA |
| Mar 23-24 |
Telemetry Level 3 |
14 |
Issaquah, WA |
| Mar 28-Apr 1 |
Intesys Clinical Suite G2 Level 3 |
8 |
Issaquah, WA |
| Apr 4-8 |
Ultraview Levels 1 and 2 |
14 |
Issaquah, WA |
| Apr 11-15 |
Ultraview Level 3 |
14 |
Issaquah, WA |
| May 17-18 |
Sirius Anesthesia Service levels 1 and 2 |
4 |
Issaquah, WA |
| May 19-20 |
Sirius Anesthesia Service Level 3 |
4 |
Issaquah, WA |
| Jun 6-10 |
Intesys Clinical Suite G2 Levels 1 and 2 |
8 |
Issaquah, WA |
| Jun 6-10 |
Ultraview Levels 1 and 2 |
14 |
Issaquah, WA |
| Jun 13-17 |
Ultraview Level 3 |
14 |
Issaquah, WA |
| Jun 13-17 |
Intesys Clinical Suite G2 Level 3 |
8 |
Issaquah, WA |
| Jul 18-22 |
Ultraview Levels 1 and 2 |
14 |
Tampa, FL |
| Jul 25-29 |
Ultraview Level 3 |
14 |
Tampa, FL |
| Jul 25-29 |
Intesys Clinical Suite G2 Levels 1 and 2 |
8 |
Issaquah, WA |
| Aug 1-5 |
Intesys Clinical Suite G2 Level 3 |
8 |
Issaquah, WA |
| Aug 1-2 |
Telemetry Levels 1 and 2 |
14 |
Issaquah, WA |
| Aug 3-4 |
Telemetry Level 3 |
14 |
Issaquah, WA |
| Aug 15-19 |
Ultraview Level 1 and 2 |
14 |
Minneapolis, MN |
| Aug 22-26 |
Ultraview Level 3 |
14 |
Minneapolis, MN |
| Sep 19-20 |
Telemetry Levels 1 and 2 |
14 |
Issaquah, WA |
| Sep 21-22 |
Telemetry Level 3 |
14 |
Issaquah, WA |
| Sep 27-28 |
Sirius Aneshtesia Service Levels 1 and 2 |
4 |
Issaquah, WA |
| Sep 29-30 |
Sirius Anesthesia Service Level 3 |
4 |
Issaquah, WA |
| Oct 10-14 |
Ultraview Levels 1 and 2 |
14 |
Issaquah, WA |
| Oct 17-21 |
Ultraview Level 3 |
14 |
Issaquah, WA |
| Oct 24-25 |
Telemetry Levels 1 and 2 |
14 |
Issaquah, WA |
| Oct 26-27 |
Telemetry Level 3 |
14 |
Issaquah, WA |
| Nov 7-11 |
Ultraview Levels 1 and 2 |
14 |
Issaquah, WA |
| Nov 14-18 |
Ultraview Level 3 |
14 |
Issaquah, WA |
| Dec 5-9 |
Intesys Clinical Suite G2 Levels 1 and 2 |
8 |
Issaquah, WA |
| Dec 6-7 |
Sirius Anesthesia Service Levels 1 and 2 |
4 |
Issaquah, WA |
| Dec 8-9 |
Sirius Anesthesia Service Level 3 |
4 |
Issaquah, WA |
| Dec 12-16 |
Intesys Clinical Suite G2 Level 3 |
8 |
Issaquah, WA |
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